Softwareonthecloud.com - The integrated business applications platform on the cloud

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Helpdesk and Support

Helpdesk and Support

Make your customers realize that this solution works for you.
Here a few of the features:

  • Customer Request Management
  • Knowledge Base
  • Standard Responses
  • Automatic Escalations
  • Escalation Rules
  • Task Recording
  • Billable and non-billable Tasks
  • Emails and Notices
  • Request Types

and much more