1. What is Softwareonthecloud.com
2. What is the difference between Softwareonthecloud.com and VIENNA Advantage
3. Where do I get the Mobile Apps of Softwareonthecloud.com
4. Which applications are available on softwareonthecloud.com
5. How do I signup for other applications than CRM
6. Does Softwareonthecloud.com support multiple languages
7. What support can I expect from SOftwareonthecloud.com
8. How often do I need to download the data backup to my computer?
9. What if I am not using Softwareonthecloud.com for more than 30 days?
10. Is my data secure?
11. What is SSL?
12. Where are my credit card details stored?

1. What is Softwareonthecloud.com
Softwareonthecloud.com is a cloud based service platform offering integrated business applications online. Users can select their application portfolio for their specific needs and use the system from anywhere in the world.

2. What is the difference between Softwareonthecloud.com and VIENNA Advantage
Softwareonthecloud.com is an initiative started by the company VIENNA Advantage who is owner of the open source ERP and CRM VIENNA Advantage.

3. Where do I get the Mobile Apps of Softwareonthecloud.com
The mobile apps can be downloaded at the AppStore or Google Play.

4. Which applications are available on softwareonthecloud.com
Softwareonthecloud.com offers all sorts of business applications such as CRM, Materials Management, Accounting, ERP, HR and many more. However the modules are being released to customers one by one. The current release contains the VIENNA Advantage CRM.

5. How do I signup for other applications than CRM
After signing up for CRM, go to the Add-on tab in your control panel in order to sign up for further applications.

6. Does Softwareonthecloud.com support multiple languages
Yes, multiple language packs are available for Softwareonthecloud.com business applications. Select the respective language pack in the add-ons.

7. What support can I expect from SOftwareonthecloud.com
Softwareonthecloud.com provides extensive support to its customers for running their system without any hurdles. This includes Chat Support, Ticket Support, Telephonic Support, Guidelines, Videos, Documents and even instructions and user manuals. You will be guided to run the system in easy steps and in case you face any problem, we are there for you 24 hours.

8. How often do I need to download the data backup to my computer?
The process of backing up in the control panel takes a copy of your current data to one of our backup servers. It is important that you download these backups to your local computer from time to time.

9.What if I am not using Softwareonthecloud.com for more than 30 days?
If you are not loggin in to the software for more than 30 days, we assume that you are not using the services. In case of a free account the account gets deleted in accordance to the terms of use. In case of a paid package, there is no effect.

10. Is my data secure?
Your data is secured with the best available technology. No one except you have the access to your data, the data transfer happens encrypted. We are using best practises to make sure, that your data is stored securely and imporoving these methods regularly.

11. What is SSL?
Secure Socket Layer (SSL) is a way to encrypt your data for the transfer through the internet so that no one can gain unauthorized access to it. Softwareonthecloud.com offers a 256 bit encryption for all types of data transfer.

12. Where are my credit card details stored?